Add a user Adding a user gives him access to the platform. When adding a user, the following are required: First Name, Last...
Modify a group You can change some details of a group but not his name. To change the name of a group, you...
Add multiple users in batch Adding a user gives him access to the platform. When adding a user, the following are required: First Name, Last...
Modify a department You can change some details of a department but not his name. To change the name of a department, you...
Unlock a user profile When a user tries to connect several times without success, WEHOOP will lock his profile for security reason. NOTE: If...
Rename a department To change the name of a department, you should use the action Renamefrom the action button. This action keeps the...
Move a department This moves the selected department and all sub-departments attached to it. HOW? From the Helpdesk space in the left menu,...
Start a process From a Workspace, click on the + Start button then select from the list of processes that are available, the one...
Start a process on behalf of someone else From any Workspace, click the + Start button then select in the ON BEHALF OF section, the name of a colleague...