Adding a user gives him access to the platform. When adding a user, the following are required: First Name, Last Name, Email Address and Access Groups. It will be possible to immediately send an invitation email or at your convenience from their user profile.
NOTE: If WEHOOP is configured to use your corporate directory for user management (Microsoft Active Directory or LDAP), this feature is not available.
HOW?
- From the Helpdesk Space in the left menu select MANAGEMENT > Users.
- In the user view, click the action button
and select Add multiple users in batch. A window will appear. - Complete the required information and press the Add. If information is missing or incorrect, they will be shown.