{"id":2494,"date":"2017-03-20T18:43:26","date_gmt":"2017-03-20T22:43:26","guid":{"rendered":"https:\/\/wiki.wehoop.com\/?post_type=ht_kb&#038;p=2494"},"modified":"2022-02-23T13:43:51","modified_gmt":"2022-02-23T18:43:51","slug":"wehoop201-helpdesk","status":"publish","type":"ht_kb","link":"https:\/\/wiki.wehoop.com\/en\/article\/wehoop201-helpdesk","title":{"rendered":"WEHOOP201 &#8211; Helpdesk"},"content":{"rendered":"<table>\n<tbody style=\"vertical-align: top;\">\n<tr>\n<th scope=\"row\">Audience<\/th>\n<td>This course is intended for people who master office softwares.<\/td>\n<\/tr>\n<tr>\n<th scope=\"row\">Duration<\/th>\n<td>1 day<\/td>\n<\/tr>\n<tr>\n<th scope=\"row\">Cost<\/th>\n<td>Include + instructor <a href=\"\/en\/support-en\/support-plans#ref7\" target=\"_blank\" rel=\"noopener noreferrer\">travel and living expenses fee<\/a> for on site.<\/td>\n<\/tr>\n<tr>\n<th scope=\"row\">Location<\/th>\n<td>On site at your location or at KIWI Technologies office in Quebec City.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2>You will learn<\/h2>\n<p>Learn all the secrets about using WEHOOP and train yourself your users.<\/p>\n<ul>\n<li>Prior experience with web browsing<\/li>\n<li>Familiar with the use of mobile devices (tablet or smartphone)<\/li>\n<\/ul>\n<h2>Prerequisites<\/h2>\n<ul>\n<li>Learn more on user profiles, workgroups, departments and organizational plan<\/li>\n<li>How the delegation and absences works<\/li>\n<li>Advanced features such transfer, postpone or share forms<\/li>\n<li>How to manage routing error<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Learn all the secrets about using WEHOOP and train yourself your users.<\/p>\n","protected":false},"author":3,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[217],"ht-kb-tag":[],"class_list":["post-2494","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-training"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/wiki.wehoop.com\/en\/wp-json\/wp\/v2\/ht-kb\/2494","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wiki.wehoop.com\/en\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/wiki.wehoop.com\/en\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/wiki.wehoop.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/wiki.wehoop.com\/en\/wp-json\/wp\/v2\/comments?post=2494"}],"version-history":[{"count":0,"href":"https:\/\/wiki.wehoop.com\/en\/wp-json\/wp\/v2\/ht-kb\/2494\/revisions"}],"wp:attachment":[{"href":"https:\/\/wiki.wehoop.com\/en\/wp-json\/wp\/v2\/media?parent=2494"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/wiki.wehoop.com\/en\/wp-json\/wp\/v2\/ht-kb-category?post=2494"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/wiki.wehoop.com\/en\/wp-json\/wp\/v2\/ht-kb-tag?post=2494"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}