{"id":2494,"date":"2017-03-20T18:43:26","date_gmt":"2017-03-20T22:43:26","guid":{"rendered":"https:\/\/wiki.wehoop.com\/?post_type=ht_kb&p=2494"},"modified":"2022-02-23T13:43:51","modified_gmt":"2022-02-23T18:43:51","slug":"wehoop201-helpdesk","status":"publish","type":"ht_kb","link":"https:\/\/wiki.wehoop.com\/en\/article\/wehoop201-helpdesk","title":{"rendered":"WEHOOP201 – Helpdesk"},"content":{"rendered":"\n\n\n\n\n\n
Audience<\/th>\nThis course is intended for people who master office softwares.<\/td>\n<\/tr>\n
Duration<\/th>\n1 day<\/td>\n<\/tr>\n
Cost<\/th>\nInclude + instructor travel and living expenses fee<\/a> for on site.<\/td>\n<\/tr>\n
Location<\/th>\nOn site at your location or at KIWI Technologies office in Quebec City.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

You will learn<\/h2>\n

Learn all the secrets about using WEHOOP and train yourself your users.<\/p>\n

    \n
  • Prior experience with web browsing<\/li>\n
  • Familiar with the use of mobile devices (tablet or smartphone)<\/li>\n<\/ul>\n

    Prerequisites<\/h2>\n
      \n
    • Learn more on user profiles, workgroups, departments and organizational plan<\/li>\n
    • How the delegation and absences works<\/li>\n
    • Advanced features such transfer, postpone or share forms<\/li>\n
    • How to manage routing error<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"

      Learn all the secrets about using WEHOOP and train yourself your users.<\/p>\n","protected":false},"author":3,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[217],"ht-kb-tag":[],"class_list":["post-2494","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-training"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t