{"id":1301,"date":"2015-09-17T14:03:30","date_gmt":"2015-09-17T14:03:30","guid":{"rendered":"http:\/\/wiki.kiwi.ca\/?post_type=document&p=1301"},"modified":"2017-03-08T20:26:07","modified_gmt":"2017-03-09T01:26:07","slug":"add-a-user","status":"publish","type":"ht_kb","link":"https:\/\/wiki.wehoop.com\/en\/article\/add-a-user","title":{"rendered":"Add a user"},"content":{"rendered":"

Adding a user gives him access to the platform. When adding a user, the following are required: First Name, Last Name, Email Address, type Employee or Contact and Access Groups. It will be possible to immediately send an invitation email or at your convenience from the user profile.<\/p>\n

NOTE: If WEHOOP is configured to use your corporate directory for user management (Microsoft Active Directory or LDAP), you must use this directory to add users. WEHOOP import automatically new profiles created for each user according to WEHOOP specifications and parameters (First name, Last name, E-mail and the User logon name).<\/em><\/p>\n

HOW?<\/b><\/p>\n

    \n
  1. From the Helpdesk<\/b> Space in the left menu select MANAGEMENT > Users<\/b>.<\/li>\n
  2. In the user view, click the action button +<\/b> to add a user. A window will appear.<\/li>\n
  3. Complete the required information and press the Add<\/b>. If information is missing or incorrect, they will be shown.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"

    Adding a user gives him access to the platform. When adding a user, the following are required: First Name, Last Name, Email Address, type Employee or Contact and Access Groups. It will be possible to immediately send an invitation email or at your convenience from the user profile. NOTE: If…<\/p>\n","protected":false},"author":3,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[191],"ht-kb-tag":[218],"class_list":["post-1301","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-h-guide","ht_kb_tag-howto"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t