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WEHOOP201 – Helpdesk

Audience This course is intended for people who master office softwares.
Duration 1 day
Cost Include + instructor travel and living expenses fee for on site.
Location On site at your location or at KIWI Technologies office in Quebec City.

You will learn

Learn all the secrets about using WEHOOP and train yourself your users.

  • Prior experience with web browsing
  • Familiar with the use of mobile devices (tablet or smartphone)

Prerequisites

  • Learn more on user profiles, workgroups, departments and organizational plan
  • How the delegation and absences works
  • Advanced features such transfer, postpone or share forms
  • How to manage routing error